"I was skeptical at first, but this actually understands what customers are asking and books jobs for me."
Dave M.
CONNECT CALL ANSWERING
AI Call Handling for UK Small Service Businesses
Stop losing new businesswhile you're busy working
When you run a small service business, the phone often rings while you are busy. Connect Call Answering handles calls 24/7 and captures enquiries, with SMS updates and calendar bookings available on selected plans.
When the phone rings while you are with a customer, driving between jobs, or catching up on admin, you often have to let it ring out.
That lost call is not just a missed conversation. It can be the next booking, the next repeat customer, or the job that covers this month's overhead.
check_circle
Answer every call, 24/7 so
enquiries are not lost while you are working, travelling, or off the
clock.
check_circle
Give customers a professional first response
without hiring a receptionist or adding another system to
manage.
check_circle
Handle common questions automatically
so you spend less time returning calls that go nowhere.
check_circle
Keep enquiries moving while you work
with email delivery, plus SMS updates and calendar bookings on
selected plans.
Call Sarah
Live
Talk to Sarah, the Connect Call AI receptionist
Tap to call Sarah
Get started in 3 simple steps
- Tap call Use either call button to start.
- Confirm the call Choose your phone or calling app.
- Ask Sarah a question Hear how she handles a business call.
This page opens your phone app. It does not request microphone access.
If you run a small service business, the phone usually rings when you are already doing three things at once.
You might be serving a customer, heading to the next appointment, replying to messages, or trying to finish the admin that keeps the business moving. In that moment, the call feels interruptive. Later, you realise it may have been the next enquiry you actually needed.
That is the pressure of being the owner and the operator. If you stop to answer every call, the work slips. If you ignore the phone, revenue slips.
Connect Call Answering gives small service businesses a practical middle ground. Your callers get a prompt, professional response. Their common questions get handled. Their details get captured. And the right opportunities keep moving without you having to stand by the phone all day.
That means fewer missed chances, less end-of-day phone tag, and a more professional customer experience from the first call.
Tyrone
These Numbers Used to Be Missed Calls
This counter records calls handled by Connect Call Answering.
Each answered call is a chance to capture an enquiry while the business
owner keeps working.
Trip A
Calls Answered
Trip B
h
min
sec
Call Duration
Ask
How is AI call answering better than remote call centres?
Remote call centres take messages. AI answers the call, qualifies the lead, and books the job.
MORE THAN MESSAGE TAKING
Turn caller questions into enquiries ready for follow-up
When a customer calls, they may need more than someone to take a message. They want to know whether you cover their area, offer the service they need, or can help with their problem.
Connect Call answers common questions using your business information and captures enquiry details for follow-up, while you keep working.
check_circle
Plans from £49/month, with included minutes
check_circle
Answers common questions about your services
check_circle
Ready to use without a long, drawn-out onboarding process.
Problem
Check the Total Cost
When comparing services, check included usage and what happens outside business hours.
Solution
Choose Your Monthly Allowance
Lite starts at £49/month with 100 included minutes and 24/7 call answering.
Problem
Questions Still Unanswered
A name and number may leave you returning calls to answer basic questions about your services.
Solution
Enquiries Ready for Follow-Up
Connect Call answers common questions and captures what the caller needs, giving you the details for your next conversation.
Ask
Why should a trades person choose Connect Call Answering?
Because every missed call is a job that can go to someone else if you do not answer first.
Answer
Because it keeps the phone covered while you keep working
Connect Call Answering captures enquiries while you keep working.
It gives you the professional front desk that helps you stop losing work, sound established, and get your time back.
Proof
2 missed calls a week can mean £800+ lost every month
The cost of doing nothing is higher than the cost of coverage. One booked job can cover months of service.
Better image
Customers hear a professional voice, not voicemail.
More bookings
You capture the lead before it moves to someone else.
Why Trades People Choose Us
Built Specifically for UK Sole Traders and Small Service Businesses
You did not start your business to become a call centre manager. You started it to do skilled work, earn a decent living, and have control over your time.
Connect Call Answering exists for one reason: to solve the daily frustration of missing calls while you are actually doing the job. We are not here to help you build an empire. We are here to help you stop throwing money away and get your evenings back.
Consider this
2 missed calls a week
= £800+ lost every month
Our service costs a fraction of that. The first captured job pays for months of cover.
Capture the jobs you are already losing
If you miss just 2 calls a week from potential customers, that could be £800+ in lost revenue every month.
Look bigger than a one-man band
A professional receptionist makes your business feel established and reliable.
Protect your personal time
No more calls at dinner, on the school run, or while you are trying to switch off.
Get genuine leads, not just messages
Our system asks the right questions, filters out time-wasters, and sends you qualified enquiries ready to book.
No contracts, no risk
If it is not working for you, cancel anytime. We are confident you will wonder how you managed without it.
"As a small but busy computer repair company, I'd tried various ways to handle the calls that come in when we're out of hours, on a job, or simply unable to answer. Nothing really worked--until now. Connect Call Answering's AI 'Lucy' knows our business, responds with detailed answers, and sends me an SMS plus an email with every caller's details. It's like having an extra employee who works 24/7 and delivers a premium service. Our customers love it too--no more answering machines, no more voicemail."
Steve, Owner — Chiswick Computers
"It's been great. The emails and texts mean I can glance at messages without disturbing my workflow, and scammers just hang up. Support is responsive and I'm getting good value."
Gary Gomes, Owner — Flag Computer Repair
4.8/5 satisfaction
Based on active client feedback.
60%
Faster lead response vs. traditional answering services.
Ask
How do you get set up without adding more work?
You should not need to learn new software or spend hours on setup just to stop missing calls.
Answer
Because we handle the setup while you keep working
Tell us about your business, the services you offer, and the number you want calls forwarded from.
We configure your receptionist, route the calls, and get you live without turning the process into a project.
Fast setup
Go live without the usual setup drag
No complicated software to learn and no long contracts to slow you down.
Step 1
Tell us about your business.
Step 2
We handle the setup.
How It Works
Go Live Without the Usual Setup Drag
We built Connect Call Answering for busy trades people, not IT experts. There is no complicated software to learn and no long contracts to tie you down.
Here is how simple it is:
Tell us about your business
Your trade, the services you offer, and the number you want calls forwarded from.
We handle the setup
Our team configures your AI receptionist with your services, pricing areas, and availability.
Start capturing leads
Receive call details by email, with SMS notifications included on Starter and Teams.
That is it. No training. No complex dashboards. No ongoing management. It just works.
Ask
What does AI call coverage cost?
The right plan depends on how many calls you take and how much support you need each month.
Answer
Plans start at £49 per month
Lite includes 100 inbound minutes, no setup fee and a 14-day free trial. Starter is £67 per month and Teams is £119 per month.
Enterprise pricing is provided by quotation. Start with a discovery call, followed by a free 45-minute consultation that results in an initial proposal document.
From
£49/month
Lite is the entry point for lighter call volumes.
Setup fees
Lite: no setup fee. Starter: £99. Teams: £149.
Scales
Lite: 100 inbound minutes. Starter: 150. Teams: 300.
Pricing Summary
Simple Plans for Different Call Volumes
Compare Lite, Starter and Teams by included inbound minutes and call-handling features. Choose the plan that fits your business.
Lite
For solo professionals with straightforward needs and lean budgets.
£49
/month
No setup fee
14-day free trial. Deployment within 24 hours of intake-form submission.
- 100 inbound minutes
- Basic business knowledge base & FAQs
- Simple message-taking with call information delivered by email
Starter
For small teams that want to look polished and stay on top of new enquiries.
£67
/month
£99 one-time setup fee
14-day money-back guarantee. Monthly billing starts after the guarantee period.
- 150 inbound minutes
- SMS delivery on top of email messages
- Basic business knowledge base & FAQs
Teams
For businesses handling higher call volumes.
£119
/month
£149 one-time setup fee
- 300 inbound minutes
- Expanded business knowledge base & FAQs
- Email and SMS notifications
All monthly prices and setup fees exclude VAT. UK VAT is added at 20%.
Enterprise
Built around your business
Start with a discovery call to see whether Connect Call fits your requirements. Your consultation leads to an initial proposal, with pricing by quotation.
- Discovery call with Kelly
- Free 45-minute consultation
- Initial proposal document
Ask
How much could you save by switching?
The answer depends on how many calls you miss today and how many hours you currently pay for.
How Much Can I Save?
Compare Estimated Call-Handling Costs
This example assumes 175 inbound minutes per month, eight operating hours per day, and one human agent. Adjust these inputs in the calculator to see how the estimate changes.
Estimated Human Staffing Cost
£2,745.60
/month
This calculation assumes £12 per hour, eight hours per day, and 22 working days per month for one human agent. It adds 30% for benefits, training, and overhead costs.
Monthly Cost
£2,745.60
Operating Hours
8/day
Human Agents
1
Teams AI Call Handling
£119.00
/month
For a business using 175 inbound minutes per month, Teams costs £119 per month and includes up to 300 minutes. It also includes an expanded business knowledge base, message taking and FAQs, and email and SMS notifications.
Estimated Monthly Saving
£2,626.60
Estimated Annual Saving
£31,519.20
Savings compare recurring costs only and exclude the £149 one-time Teams setup fee. Actual savings depend on how much staff time the service replaces.
Success Stories
What Other Trades People Say
Real results from real trades people who were missing calls before they switched.
"The best part is I can be on a roof and know that if someone rings, they're being dealt with properly."
Steve T.
"I used to spend my evenings returning missed calls and playing phone tag. Now I just check my notifications and see who's been booked in."
Gary H.
Start your 14-day Lite free trial
See how Connect Call answers your calls and captures enquiries while you keep working.
Complete your intake form with your business details. We build your agent using that information and deploy it within 24 hours of submission.
No setup fee
No contract
Cancel anytime
UK-based
Start my Lite free trial
Lite includes 100 inbound minutes per month
14-day free trial
- Your trial starts when your credit card payment is confirmed through
our payment system.
No long-term contract - Try Lite
in your business before deciding whether to continue.
Cancel anytime - You can cancel
your subscription at any time.
UK-based support - Real people
you can speak to if you need help.
Lite is £49/month with no setup fee
FAQ
Questions People Ask Before They Start
Straight answers to the most common questions about setup, pricing, and whether Connect Call fits your business.
Why do you charge a setup fee when some others don't?
Lite has no setup fee. For Starter (£99) and Teams (£149), the setup fee covers customising your voice agent for your business, including your services, common questions and how enquiries are handled.
Do you offer a free trial?
Yes. Lite includes a 14-day free trial with no setup fee, so you can see how it handles calls in your business. Starter offers a money-back guarantee instead. Teams does not include a free trial.
Do you offer a money-back guarantee?
Yes. Starter includes a 14-day money-back guarantee, with monthly billing starting after the guarantee period. Lite offers a free trial instead. Teams does not include a money-back guarantee.
Can I keep my existing phone number?
Yes. You can keep your existing telephone number. Your subscription includes a new number at no additional cost, and you can divert your existing number whenever you are busy or unavailable.
Will it work for my industry?
Connect Call supports UK service businesses, including trades, IT support, computer repair, hair and beauty, and professional services. Book a demo to see how it could handle your calls.
Are there any contracts or minimum terms?
No long-term contract is required for Lite, Starter or Teams. You can cancel your subscription at any time.
UK-based company
4.8/5 average rating from UK trades people
Trusted by sole traders and small service businesses across
the UK
Building 3
566 Chiswick High Road
London
W4 5YA
United Kingdom
COMPANY
CUSTOMER CARE
LEGAL
© Copyright 2026. Connect Call Answering. All Rights Reserved.