Connect Call Answering makes sure you never miss a customer call again. It takes messages, answers FAQs, books appointments and connects to your business systems, freeing you and your team up for higher-value work.

Very quickly. Businesses on the Lite or Starter plan are up and running within 2-3 days. For the Teams plan, the typical build time is 5-7 days. The Enterprise plan depends on the complexity of what we build for you.

Absolutely not. It's far cheaper than hiring staff. Our plans start at just £49 per month. Check out our cost calculator for a comparison.

Yes. It is designed to sound natural, warm and professional. Customers often don't realise they're speaking with AI. And unlike human receptionists who can have off days or make mistakes, the AI delivers perfect consistency on every single call. Try our instant demo to hear for yourself.

If the AI doesn't know the answer, it politely takes a detailed message (just like a traditional answering service) and sends you the details by email and text immediately. You get the safety net of message taking plus the power of smart answering for common questions.

Our setup fee is the cost for us to build your custom voice agent tailored exactly to your business needs. It's not an off-the-shelf system.

Yes! We provide a 14-day free trial on our Lite & Starter plans so you can try Connect Call Answering in your own business before committing. You’ll get full access to the system, see how it handles your customer calls, and measure the impact, all with zero risk under our money-back guarantee.

Absolutely. If you decide not to move forward after your trial, we back it with a 14-day money-back guarantee on the setup fee. That means if you’re not 100% satisfied within the first two weeks, we’ll refund your setup cost in full. You have nothing to lose and everything to gain.

Yes. We use secure systems to protect your business and customer information. And because it runs 24/7, you’ll never miss an important call, even outside of working hours.

Almost certainly. Connect Call Answering can help trades and service businesses, IT support and computer repair shops, salons, and professional firms if their customers call to ask questions, make bookings, or check details.

No problem. We don't charge for any changes. Unlimited changes are included free of charge within your subscription. We know businesses evolve and change over time.

Most businesses see an immediate boost in efficiency. Calls get answered faster, customers are happier, and you’ll capture more leads instead of missing them. Many of our clients report noticeable improvements within the first week of using Connect Call.

No. There are no contracts. You can cancel your subscription at any time.

Yes. You can keep your existing telephone number. Your subscription with us includes a new number with no additional cost. You can simply divert your existing number when you are busy or unavailable.

Extra minutes cost 30 pence per minute on the Lite and Starter plans, and 20 pence per minute on the Teams, Enterprise and Enterprise Plus plans. These prices exclude VAT. If you go over your allowance, the extra minutes are charged to your account within 7 days of your billing date.